Storytelling Content Challenge FAQ
Account & Platform Access
- I can’t access the Content or Community tabs / the link says it is not authorized / The content looks locked
- Where do I find recordings?
- I can hear the videos, but the screen is black
- I want to change the email address on my account. How do I do that?
- I don’t have access to Courses/ Resources, why?
- I don’t have access to some Bonus Courses?
- I didn’t receive the login code
- Where do I join the Creator College Community?
Discord Community Access & Troubleshooting
- How do I join the Creator College Discord Community?
- I’m not getting the Discord verification email.
- When I try to create my Discord account, I get the message “your account has been disabled”
- I don’t see the Channels
- My Discord shows blank channels.
- I don’t see all the channels even if I clicked community
- Can I get a joining link, please?
- I can’t text or send messages, help!
Live Calls/ Video Lessons
Payment & Refunds
General FAQs